At Flora n Fauna (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website floranfauna.co and use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information You Provide:

Name
Email address
Mailing address
Phone number
Payment information (processed securely via third-party providers)
Any other information you voluntarily provide when placing an order, subscribing to newsletters, or contacting us

b. Information Collected Automatically:

IP address
Browser type and version
Pages visited on our Site
Time and date of your visit
Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you regarding your orders, inquiries, or customer service
Improve our products, services, and website experience
Send promotional emails and newsletters (only if you opt-in)
Detect and prevent fraudulent transactions or unauthorized access
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

Service providers who help us operate our business (e.g., payment processors, shipping companies, email service providers)
Law enforcement or government authorities if required by law or to protect our rights

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

Accessing the information we hold about you
Requesting correction or deletion of your personal data
Opting out of marketing communications
Data portability
To exercise these rights, please contact us at the details below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review this policy periodically.